Terms & Conditions

Welcome to Laniākea Klothing. Please read these terms and conditions carefully before making a purchase. By accessing our website and placing an order, you agree to be bound by these terms.

Important guidelines

When buying from Laniākea Klothing, please note that all sales are final. We, Laniākea Klothing, are not responsible for lost or damaged mail once it has been shipped. By placing an order, you agree to these guidelines.

Returns, exchanges, and refunds

Laniākea Klothing does not offer refunds unless there was an error on our end with your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Disclaimer of liability

Laniākea Klothing is not liable for packages once they have been handed over to the postal service. We do not provide refunds for lost or damaged packages in such cases. Once the package is with the carrier, the responsibility for delivery is with them. If your package is lost or damaged, please contact the carrier directly to file a claim.